Contact Us

We're Here to Support Your Next Adventure

At SILIWOILD™, we are committed to providing exceptional service whether you're gearing up for a backcountry expedition or tracking a recent order. Have questions about our TerraGrip trail footwear, ExoMesh modular backpacks, or ThermoAdapt waterproof hardshells? Our outdoor gear specialists are ready to assist you every step of the way.

We strive to respond to all inquiries promptly during regular operating hours.

📞 Phone & SMS Support

+1 (669) 234-5700

✉️ Email Customer Care

service@mistveilp.com

🏢 Corporate Headquarters

SILIWOILD™

5160 Cherry Ave

San Jose, CA 95118

United States

⏰ Customer Care Schedule

  • Monday – Friday: 9:00 AM – 5:00 PM (PST)

  • (Closed on weekends and U.S. federal holidays)

💡 Order Assistance Tip:

If you are contacting us regarding an existing purchase, please include your Order ID / Number in your email or message. This allows our team to access your shipment details immediately and provide a faster resolution.

Thank you for trusting SILIWOILD™ as your partner in wilderness exploration. We look forward to connecting with you!